At EAC Poway, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or use our services.
Information We Collect
We may collect the following types of information:
- Personal details such as your name, phone number, and email address when you contact us or book an appointment.
- Vehicle information when you request a service or inspection.
- Website usage data such as IP address, browser type, and pages visited, collected through cookies or analytics tools.
How We Use Your Information
Your information is used only for purposes related to our services, including:
- Responding to inquiries and appointment requests.
- Providing estimates, invoices, and service updates.
- Improving our website, customer experience, and services.
- Sending important updates, offers, or reminders (only if you opt in).
We do not sell, rent, or trade your personal information to third parties.
Information Sharing
We may share your data only in the following cases:
- With service providers who help us operate our website, manage customer communications, or process payments.
- If required by law, regulation, or legal process.
Cookies & Website Tracking
Our website may use cookies and analytics tools to understand how visitors use our site. This helps us improve our online experience. You can adjust your browser settings to refuse cookies if you prefer.
Data Protection
We take reasonable security measures to protect your personal information from unauthorized access, loss, or misuse. While no system is 100% secure, we are committed to safeguarding your data to the best of our ability.
Your Rights
You have the right to:
- Request a copy of the personal data we hold about you.
- Ask us to correct or update inaccurate information.
- Opt out of marketing emails at any time.
- Request deletion of your personal data where applicable.